Privacy policy summary

Your data, our responsibilities

This policy is effective from September 23, 2025.

Data collection and purposes

We collect business-relevant and non-personal data during your interactions with our website and analytics services.

  • Contact details (business email, phone)
  • Usage data and preferences
  • Technical browser information
  • Anonymous segmentation data
  • Consultation and support history

Data is used strictly for service delivery, support, and market analytics under Australian law.

How we use your data

Your data helps us personalise services, improve website functionality, and tailor analytics offerings.

Information is never sold. It is shared with service providers only as needed to deliver and improve market analytics.

Your rights under Australian law

You can request access, correction, deletion, or transfer of your data in line with Australian privacy regulations.

Access rights

Request a copy of your stored data.

Correction rights

Update your data if found to be inaccurate.

Right to deletion

Have personal data removed when possible.

Data portability

Receive your data in a portable format.

How we share data

We only share data externally with trusted partners for the provision of segmentation or analytics services.

Any sharing meets contract and compliance requirements under Australian law and standards.

Data security measures

We maintain technical and organisational safeguards to secure your information from loss, misuse, or unauthorised access.

Our team continuously reviews security protocols to uphold compliance with industry and regulatory standards.

Contact for privacy matters

For privacy questions, use the contact details below.
Address: Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61 8 9359 3330
Email: content@lorentiviaos.com